CAR REPAIR

DRP vs Non-DRP

As a consumer, it is important to know your rights when taking your vehicle in for repairs. If an accident occurs and you are unsure of where to take your vehicle, insurance companies may recommend specific auto repair shops. These Direct Repair Facilities, have a contract with one or more insurance companies. Once a shop is part a DRP program, they must comply with the insurance company standards.

Using a DRP facility is ultimately the consumer’s decision. An insurance company cannot force you to take your vehicle to a specific shop for repairs. The act of forcing a shop on you is known as “Steering”. This act is unethical and illegal in most states. It's your car, your choice.

Your Rights

1.Select the auto body repair shop to repair auto body damage covered by the insurance company. An insurance company shall not require the repairs to be done at a specific auto body repair shop.
2.An itemized written estimate for auto body repairs. The estimate and invoice must also identify all parts as new, used, aftermarket, reconditioned or rebuilt.
3.Be informed about coverage for towing and storage services.
4.Be informed about the extent of coverage if any, for a replacement rental vehicle while a damaged vehicle is being repaired.
5.Be informed of where to report suspected fraud or other complaints and concerns about auto body repairs.
6.Seek and obtain an independent repair estimate directly from a registered auto body repair shop for repair of a damaged vehicle, even when pursuing an insurance claim for repairing the vehicle.

Our DRP's

We accept all Insurance Companies!

State Farm

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State Farm was founded in 1922 by retired farmer George J. Mecherle as a mutual automobile insurance company owned by its policyholders. The firm originally specialized in auto insurance for farmers. The company later expanded its services into other types of insurance, such as homeowners and life insurance, in addition to banking and financial services.

Farmers

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Farmers Insurance Group of Companies is a Swiss owned personal lines property and casualty insurance group providing homeowners insurance, auto insurance, life insurance, and financial services in the United States. It is the third largest insurer of both private passenger auto and homeowners insurance in the US servicing over 10 million households in 41 states.

GEICO

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GEICO was founded in 1936 by Leo Goodwin and his wife Lillian to provide auto insurance directly to federal government employees and their families. Since 1925, Goodwin had worked for USAA, an insurer which specialized in insuring only military personnel; he decided to start his own company after rising as far as a civilian could go in USAA's military-dominated hierarchy.

Nationwide

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Nationwide Mutual Insurance Company & Affiliated Companies is a group of large U.S. insurance and financial services companies based in Columbus. Nationwide Financial Services, a component of the group, was publicly traded on the New York Stock Exchange prior to being purchased by Nationwide Mutual in 2009.